RETURNS & EXCHANGE POLICY

 

RETURNS & EXCHANGE POLICY

At CALi DREAMiNG, we want you to be completely satisfied with your purchase.  If for some reason the item you purchased is not right for you we will exchange your suit for another product or offer a credit note within 15 days of the original purchase date.

If you wish to return for an exchange or credit note, simply email carrie@cali-dreaming.com to receive your Return Authorization Number from CALi DREAMiNG.  This RA number must be included with your return or your return will not be accepted.  * NO RETURNS WILL BE ACCEPTED WITHOUT AN RA NUMBER ISSUED FROM CALi DREAMiNG.

Shipping fees are non-refundable.

RETURNING SWIM APPAREL

Our return policy is strict because we adhere to the highest quality standards. For this reason, returned apparel must be in unworn, unsoiled and in perfect condition. Perfect/new condition includes protective shields on swimsuit bottoms, resealable and accompanying bags, and items properly folded with all tags in place.

We cannot accept garments that have been soiled, abused, damaged, wadded up, or laundered. Any item received in this or any altered condition will be sent back to the purchaser. No credit will be issued and the purchaser will be charged for the return shipment, and forfeit all claims. We reserve the right to refuse service to anyone who, in our opinion, makes excessive returns and exchanges.